Encountered QuickBooks Error 15215? Know Suitable Ways to Resolve This Concern

Every software keeps updating its settings so as they can meet current demands and maintain their positive influence in the market. In such updates certain changes can create some issues, either due lack of configuration or device, software & version incompatibility. The Error 15215 in Quickbooks is encountered when anyone tries to download payroll update. Displayed with the message showing inability to verify the digital signature, this error is caused due to conflicts between any application running in background.

 QuickBooks Error 15215-Basic Information

Name of Error QuickBooks Error 15215
Error Code 15215
Error Type Payroll update error
Error Message Not able to verify digital signature
Cause Conflict with background application

 Recommended Ways for fixing QuickBooks Error 15215 in a few simple steps?

  1. Reboot Your PC

Any application running in background is forced to close when you reboot the system. However, not every time the issue is resolved. After rebooting PC, if you are getting error continuously, then again check for programs running in background and try next steps to get permanent solution.

  1. Run QuickBooks Software as admin of windows

When any software is opened as admin of windows, then it is treated with priority than other programs. Same is with the QB desktop, therefore it is recommended to open it as a windows admin. It will also allow QB to use all resources that are very necessary  for proper working. To do this,

  • First close QB desktop, and then right click on the software icon
  • Here, select option, “run as administrator” and click “yes” option when appears the prompt.

 Check TLS 1.0 in advanced settings option

  • For enabling this, close the software and open internet explorer
  • Now, click “tools”-”internet options”
  • Then navigate to advanced tab and check the option TLS 1.0. As shown in the image

Check TLS 1.0 in advanced settings option

  • Next, close window clicking “ok” and then close IE.
  • Now open QuickBooks desktop rebooting the computer and then try to download payroll updates again.

Hope, it works. If you still find the error, then choose selective startup method to restart windows as discussed below:

  1. Restart windows in selective startup
  • Close QB desktop, go to start & then type & open “run”.
  • Enter, “msconfig” in run field and click “ok”.
  • Now clear load startup items, by checking selective startup box as shown in the image

Restart windows in selective startup

  • Save changes clicking “ok” and restart system when prompted.
  • After system starts again, download latest tax table by opening QuickBooks.
  • If still updates are not downloading, then again go to system configuration & choose “normal setup” and restart the PC after clicking ok.

 Points to remember while downloading latest payroll tax table?

  • You should have active payroll subscription
  • After every 45 days you should download tax table
  • For getting updates automatically, turn on automatic updates feature.

Downloading tax table is the process of few simple steps: Click “employees”-> “get payroll updates”-> then select “download entire payroll update”.

  • After that, click update.
  • In the message you will see the information that payroll tax forms have been installed on your pc.

Points to remember while downloading latest payroll

After trying the steps discussed in this blog, hope you can fix error 15215 correctly. While trying error troubleshooting steps, if some points are not clear to you, then you are free to contact our QuickBooks Payroll Error Support staff. You will get right answer to all questions & clear all your doubts here.